These Terms and Conditions govern the use of the Hotel Manevich website and any purchases, services, or interactions conducted through it. By accessing or using this website, you agree to comply with these Terms and Conditions. If you do not agree, you should not use the site.

By using the website or placing an order, you confirm that you are at least eighteen years old or accessing the site under the supervision of an adult. You agree to provide accurate, current, and complete information when creating an account, making a purchase, or communicating with us.

All content on the website, including images, text, designs, products, videos, trademarks, and branding, is the exclusive property of Hotel Manevich and is protected by copyright and intellectual property laws. You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

When you place an order through our website, you are making an offer to purchase products subject to availability and our acceptance. We reserve the right to refuse or cancel orders at our discretion, including cases involving limited stock, errors in product information, suspicious activity, or payment issues. Prices may change at any time without notice. All payments must be authorized and processed through secure third-party providers.

By purchasing from us, you agree to our shipping, return, exchange, and refund policies as published on the website. Delivery times are estimates and may vary. Once an order is shipped, we are not responsible for delays caused by carriers or external factors. Items listed as non-returnable or final sale cannot be returned. Store credit may be issued according to our Return and Exchange Policy.

Products are handmade, and variations in color, texture, and finish may occur. Such variations are inherent to artisanal production and are not considered defects. We strive to display product colors and details as accurately as possible, but we cannot guarantee exact representation due to screen differences or photographic conditions.

You agree not to misuse the website by introducing viruses, harmful code, attempting unauthorized access, or interfering with the platform. Any violation may result in restricted access, legal action, or reporting to authorities.

We may provide links to third-party websites or services. These are offered for convenience only. We are not responsible for the content, accuracy, or practices of external sites and encourage you to review their terms before interacting with them.

To the extent permitted by law, Hotel Manevich is not liable for damages arising from the use or inability to use the website, including errors, interruptions, delays, or inaccuracies. Our liability for purchased products is limited to the amount paid for the item.

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes indicates acceptance of the revised terms.

These Terms and Conditions are governed by Colombian law. Any disputes arising from the use of the website or purchases made through it shall be resolved under the jurisdiction of the competent courts in Colombia.

If you have any questions regarding these Terms and Conditions, please contact us at:
Email: info@hotelmanevich.com
Subject: Terms and Conditions Inquiry